Residents that have specific questions or concerns about outages and the reliability of their electric service should call DTE's Customer Service Line (1-800-477-4747) and ask to speak with an Engineer. The Customer Service Representative will take your contact information and an Engineer will contact you within five business days in non-storm situations, and slightly longer in storm situations for an individualized review of your outage history.
Residents that have specific questions or concerns about outages and the reliability of their electric service should call DTE's Customer Service Line (1-800-477-4747) and ask to speak with an Engineer. The Customer Service Representative will take your contact information and an Engineer will contact you within five business days in non-storm situations, and slightly longer in storm situations for an individualized review of your outage history.